What is Customer First Award for Excellence?

Customer Circle

Customer First Award for Excellence

Sterling Heights Dodge Chrysler Jeep Ram is committed to offering our Sterling Heights customers with the highest level of customer service, which is why we are thrilled to be an honored recipient of the FCA Customer First Award for Excellence. This prestigious award is designated for only those dealerships exemplifying extraordinary care and dedication to their customers, in five key areas of performance:

Training Certification:
our sales and service staff never stop improving our growth and knowledge base

Employee Survey:
your feedback is invaluable and we take all comments into consideration

Facility Certification:
we strive for a comfortable, clean, and professional showroom at all times

Process Validation:
our best practices and orders of business revolve around you, the customer

Performance Measures:
how we perform on all matters of the car-selling experience

We are proud to be in this elite circle of FCA dealerships; to learn more about how we can go above and beyond for you, please contact us today.

Contact us

  • This field is for validation purposes and should be left unchanged.
CURRENT
WEATHER
Saved
Saved Vehicles ×

SAVED VEHICLES

You don't have any saved vehicles!

Look for this link on your favorites:

Save

Once you've saved some vehicles, you can view them here at any time.

Contact
Contact Us ×

586-413-9610

Call Now

40111 Van Dyke Ave • Sterling Heights, MI 48313

Get Directions

Today's Hours:

Sales: Closed

Service: Closed

Parts: Closed

Sterling Heights Dodge Chrysler Jeep Ram

40111 Van Dyke Ave Sterling Heights, MI
Phone: 586-413-9610 http://maps.google.com/?q=40111%20Van%20Dyke%20Ave%2C%20Sterling%20Heights%2C%20MI%2048

Parts

Phone: 586-804-5183

Mobile Parts

Phone: 586-804-5183

Sales

Phone: 586-413-9610

Mobile Sales

Phone: 844-568-3413

Service

Phone: 586-838-2572

Mobile Service

Phone: 844-568-5950

42.5881563 -83.0320722
[schema type="organization" orgtype="LocalBusiness" url="www.sterlingheightsdodge.net" name="Sterling Heights Dodge Chrysler Jeep Ram" description="" street="40111 Van Dyke Ave" city="Sterling Heights" state="MI" postalcode="48313" country="United States" email="office@shdcj.com" phone="586-413-9610" logo="https://di-uploads-development.s3.amazonaws.com/sterlingheightscdj/uploads/2017/08/SterlingHeightsCDJROG.png"]
Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights Dodge Chrysler Jeep Ram
40111 Van Dyke Ave
Sterling Heights, MI, 48313 United States
586-413-9610
https://di-uploads-development.s3.amazonaws.com/sterlingheightscdj/uploads/2017/08/SterlingHeightsCDJROG.png
Sterling Heights Dodge Chrysler Jeep Ram 42.5881563, -83.0320722.